Frequently Asked Questions at Milagro Vacation Rentals

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Q: Why should I rent a house or condo rather than stay in a resort?
A: Everyone has their own taste, some people prefer the service of a hotel, but we feel that a private rental’s advantages outweighs a hotel. A private rental gives you more privacy. It also has a full kitchen so you can eat at home whenever you want (you can save on food costs). Most of our rentals have a private pool or community pool. A rental house gives you the feeling that you are `Home away from home`.

Q: What services are provided with my rental?
A: Milagro offers cleaning service mid-week during your stay. Concierge Services are provided to each rental as well. The concierge can help with many aspects of your vacation. Reservations for cars, airport pick-ups, trips and tours can be made for you. Arranging private cooks and general help and information are also part of the concierge’s services.

Q: Can we get someone to cook meals?
A: Private cooks are available; you should contact the Concierge at Milagro Management and Rentals

Q: Where can I buy bread, milk, meats…?
A: The Automercado is located on the main road in Playas del Coco (10 minutes from Hermosa). It’s very similar to the grocery stores in the states. Please look at the Coco map on the last page for “Supermarket” for directions. They are open Sunday till Thursday from 7:30am to 9.00pm and Friday and Saturday from 8.00am till 10.00pm. If you need just the basic’s (bread, milk, drinks…) there is a small “super” in Hermosa.

Q: Do I need a car?
A: This depends on which property you rent. However, we feel that at least one car is necessary to run errands and to personally tour all the sights.

Q: “I’ve heard the roads are bad in Costa Rica, is it safe to drive?”
A: The rural roads in Costa Rica are not paved and can be rough especially in the rainy season. If you rent a car you should have a 4 wheel drive for the unpaved roads. However, the roads around Playa Hermosa, Coco, Liberia, and the Gulf of Papagayo Area are good as there are many luxury hotels and upscale communities that maintain their roads.

Q: How far away is the airport?
A: The Liberia International airport is a mere 20 minutes drive away.

Q: What about medical services?
A: There are emergency medical services with ambulances in Sardinal about 10 minutes from Hermosa. There is a full service hospital 35 minutes away in Liberia.

Q: What currency does Costa Rica use? Are credit cards accepted and are there ATMs’?
A: The Costa Rican Currency is the Colon (named after its discoverer Christopher Columbus). The current exchange rate is 1 US Dollar = 500 Colon; however the rates change frequently but typically stay between 500 and 600 Colones for 1 US Dollar. The US Dollar is also widely accepted in Costa Rica. Credit cards are also widely accepted at restaurants and stores and there are ATMs throughout Costa Rica.

Q: Is it generally safe?
A: Costa Rica does have crime but substantially less than the U.S., Canada and Europe. You should never leave personal belongings in your car and always lock the doors. Same as in your house, don’t leave any personal belongings at places people can see it. However, physical crime is very rare in Costa Rica, and you won’t have to be afraid walking on the streets at night.

Q: Are the beaches in the area safe for swimming?
A: Yes. Playa Hermosa, Playas del Coco, Playa Ocotal and Playa Panama beaches are located in Bahia Culebra (Snake Bay, named after its shape), which is a protected reef and the surf is very calm. There are no riptide currents that are associated with the other beaches to the south. Nevertheless, the ocean should always be respected by those who intend to enjoy it.

Q: Are there any travel safety tips you can offer?
A: Unfortunately, petty theft in Costa Rica is common. While enjoying a swim, please always keep an eye on your belongings on the beach, or have a member of your party watch them for you. Keep your money on your person or in a safe place, and never leave anything of value in your car! It is also a good idea to keep a copy of your passport with you. Leave your passport at your vacation home in a safe place. You don’t want to lose it!

Q: Does it rain a lot during the rainy season?
A: The rainy season starts in May and ends sometime in November. The rain is more frequent during the later part of September through October. Actually the Green (Rainy) Season is tropical and an average “Green Day” is sunny throughout the morning and early afternoon. Then it gets cloudy and you may have a short shower or downpour. Sometimes, in the late day or evening you could have a thunderstorm followed the next day by sunshine. Playa Hermosa and the Gulf of Papagayo region receive more sunshine than anywhere else in Costa Rica There is less rain here than anywhere in the country. Many of our homes have palm trees and cactus in their landscaping.

Q: Are there many restaurants close by?
A: Within a 20 minutes drive or less there are dozens of restaurants of all kinds from the family run “sodas” to dining of “haute cuisine”. There are restaurants to accommodate every kind of taste and pocketbook.

Q: Is the water safe to drink?
A: Yes! Water is potable in all parts of the country. We recommend that you travel with a bottle of water at all times to prevent dehydration.

Q: Are Credit Cards and US Dollars accepted by local businesses?
A: Credit Cards- For the most part, yes. We advise you to notify your credit card company of your intent to travel abroad prior to your departure. U.S. Dollars - are generally accepted, but it’s better to use the local currency (Colones). Paying for goods or services with $100 bills can be problematic. NOTE: Due to a recent counterfeiting scandal, $100 bills with serial numbers CB are not accepted by commercial establishments or banks. If you bring $100 bills with you, make sure you check their serial numbers.

Q: What should I pack?
A: Costa Rica is very laid back and casual so there isn't a need for formal attire. Feel free to go light on luggage as even the nicer restaurants have relaxed standards of dress. Also be sure to pack walking shoes or amphibious hiking shoes to visit some areas you may want to see. These areas are forested and feature hot springs, various wildlife, waterfalls, and volcanoes.

Q: What precautions should I take?
A: The Centers for Disease Control offers recommendations for certain vaccinations (such as tetanus). There are no health requirements for visiting the Costa Rica.

Q: Will my cell phones work in Costa Rica?
A: Yes, some carriers have coverage in the Hermosa and Coco areas. Please check with your carrier for official details.
 If your cell phone doesn't work we recommend to rent a phone through the car rental company.

Q: How can I exchange Money?
A: Every bank will allow you to change your currency into Colones. It is recommended that you visit the bank at the Liberia airport upon your arrival. Here you can exchange money and pay your exit tax (bring your passport) If you prefer to exchange currency on the street with a local vendor, make sure you know the current exchange rate.

Q: When do I pay my departure tax?
A: 95% of the tourists pay the exit tax, at the airport, just before their departure from Costa Rica. This creates a huge bottle neck at the bank and causes you to stand in line for long periods of time. You can pay this tax anytime (bring your passport) at any Bank. It is recommended you pay this as soon as you arrive in Costa Rica or anytime during your vacation.

Milagro Management and Rentals Oficentro Las Torres Piso 2 Playa Hermosa, Guanacaste +506 (2672) 1224 jeffry@milagrorentalscostarica.com

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